Thanks for your purchase with us.
If you have ordered the wrong item by mistake and want to exchange this for the correct item then notification to us must be made within 30 days of receiving the goods
If you are not completely satisfied with your order, you have 14 days to return the goods, in line with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations, to the following address:
Beulah Books & Bibles
25 Central Promenade,
Newcastle,
Co Down,
Northern Ireland
BT33 0AA
Please keep in mind that any item returned for a full refund must be delivered as unused and in the same condition you received it. CDs, DVDs and other cellophane packaged goods, must be returned with the packaging unopened. Please note that it is the customer who is responsible for return shipping fees and we cannot take responsibility for the delivery time or loss of a returned package, so we recommend using tracking numbers to insure your package is returned safely to us.
In the event an item is received unbroken and not damaged, you will be given a full refund or we are happy to exchange the item, dependent on your preference.
In the case of goods that have been received in a defective or damaged state, please contact us to discuss an exchange if applicable.
No right of cancellation, exchange, refund or return exists under the Consumer Protection (Distance Selling) Regulations 2000 once you have used your product, unless the product is defective and you are returning it for this reason.
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